Someone deeply hurt you. You have all this pent up anger. What are you going to do with it? Forgive? No, because you don’t feel like it. You don’t want to. “Didn’t you hear me? I was deeply hurt and offended by the injustice done to me.” Our culture will tell you to seek revenge.…

When the Spice Girls sang, “Tell me what you want, what you really really want,” no one was thinking this was a reference to emotional intelligence. Yet, being able to clearly articulate what you want is an important relationship skill. In fact, it is a sign of emotional intelligence. If you can clearly communicate what…

Anger is rampant in our culture. And it doesn’t seem like it takes much to be on the receiving end of an angry tweet, text or call. People get triggered easily and often. Anger is an intense emotion that when not controlled, leads people to yell, curse and say or do things they may regret.…

A friend was telling me she recently had a difficult conversation. As she prepared to respond, she determined to approach this conflict rationally and calmly. But the minute he questioned her competence, she lost it. Her rational approach went out the window and she became incensed.  Thinking stopped as she became defensive. At the end…

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