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Come From the HART in Customer Service
By
Edie Weinstein, MSW, LSW
Today while speaking with a co-worker, we were reflecting on the ways in which we handle difficult clientele. I laughingly shared a story with her about a time when I was working in a psychiatric hospital and a patient was lashing out angrily as he hurled curses across the desk. Although I could feel my…
Achilles Heel/Heal
By
Edie Weinstein, MSW, LSW
As I am writing this, I am nursing a painful bout of plantar fasciitis in my left foot. I’ve had it before over the years, but not as persistently. Working out and being on my feet a lot are two of the physical causes. I have been treating it with stretching, massage, and Reiki, as well…
An Angel Named Eli
By
Edie Weinstein, MSW, LSW
Walked into the Wawa in Doylestown, PA ( Philly area store with lots of locations) a short while ago to pick up a quick lunch and head back to my office to see therapy clients. A dark haired woman with a name tag that read Eli, who appeared to be in her 30’s greeted all…
What Can You Be Counted On To Do?
By
Edie Weinstein, MSW, LSW
I say that the people in my life are my treasures who enrich my life immeasurably. I never take them for granted, since I learned many years ago that everyone is on loan to us. Like it or not, everyone in our lives will one day die or leave us or we will…
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