I was in a meeting with four colleagues and the big boss. A phone call was transferred to our conference room for the CEO and he took the call. It soon became obvious this was a very private call. We all watched as he received bad news. As he hung-up the phone, he turned to us to explain; his son had been caught smoking pot in school and would not be graduating high school. Although this was obviously a matter he would have preferred to keep private, the timing may have had a greater purpose. I was able to provide comfort; because I have first-hand experience with teen-agers who break the law and everything came out all right. Read next feature >