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She spoke about mental health.

Another no-no of being a royal was to air personal feelings or reveal problems to the public. Again, Diana broke protocol when she talked about mental health. Diana shared in an interview about her struggles with bulimia and her mental health. She described it as a secret disease. "You inflict it upon yourself because your self-esteem is at a low ebb, and you don't think you're worthy or valuable. It's a repetitive pattern which is very destructive to yourself." She laid the foundation for her sons and daughter-in-law, Kate Middleton, to combat the stigma encompassing mental health by speaking to the public about it. Prince William said many families could have been helped if they had found it easier to talk openly about mental health challenges in the home. "I have been really disheartened to learn that even with all the progress made in recent years, many parents would still be ashamed if their children had a mental health problem."

She reinvented herself.

Diana gave up working as a nursery school teacher after she married Charles and admitted she did lose herself in the marriage overall. But after her divorce, the solemn and once shy person found peace and recaptured her sparkle. She vacationed, dated, danced with John Travolta at the White House and continued to captivate the public with her charms.

Diana was not the run-of-the-mill royal princess who would cut ribbons and make occasional appearances at charity events.
She got on the level with people, broke royal protocol and empathized with those in pain. Today, her life continues to touch people through her sons who carry out her legacy. Diana Frances Spencer will continue to reign in our hearts because of her poise, courage and the ability to go against the grain.