People who use the Internet to "shop" for a church
home will likely be turned off by a poorly produced church Web site,
while a slick, interactive site could help draw new members in if a
church invests the right resources, say the authors of a new study.
A group of students at Hartford Seminary surveyed individual church
Web sites and compiled questionnaires. They found that churches that
invest in up-to-date Web sites do a better job of catching the attention
of would-be churchgoers.
"A poorly done Web site may be more of a detriment for a church than
no Web site at all," said Scott Thuma, a professor at the Hartford
Institute for Religion Research.
Thuma said the sample of 63 church Web sites was not scientifically
representative of all church Web sites, but said the study highlights
the growing importance of a church's presence on the World Wide Web.
Of the Web sites surveyed, Catholic parishes represented 26 percent,
Southern Baptists nearly 16 percent and nondenominational congregations
13 percent. The remaining 45 percent were a mix of evangelical and
mainline Protestant, Jewish and Muslim houses of worship.
Most of the churches surveyed -- 75.8 percent -- rely on Web-savvy
members to create their Web sites. Nearly half of the Web sites were the
idea of a lay member, while pastors pushed their churches onto the
Internet 30 percent of the time.
Fifty-six percent of the Web sites were operational within two
months, and in half of the cases, a committee or task force helped set
up the site. Just under half -- 43 percent -- said their sites were
aimed at a public, non-church audience, while only 7 percent said their
sites were geared toward their own congregations.
Thuma said the most important aspect of a parish Web site is that it
be comprehensive, easy to use and interactive whenever possible. That is
especially important for people who use the Internet to find a new
church, and for young people, he said.
"Increasingly, your Web page may be the only glimpse people ever
have of your congregation," he said. "At least spend as much time and
money on your site as you would on your congregation's landscaping.
Plant something on the World Wide Web that will attract, not detract,
from your church's mission."