5 Ways To Keep Your Temper In Check
ESPN reporter Britt McHenry is suspended after a video of her berating a towing company employee surfaced. And on a Southwest Airlines flight, a passenger was removed for repeatedly jabbing her snoring seatmate with a pen.
Jacqueline Whitmore, an internationally-recognized etiquette expert, author and founder of The Protocol School of Palm Beach, says when our emotions takeover it’s a good time to take a step back before taking action.
“In stressful situations, we tend to forget about our surroundings and focus more on how to get restitution without always thinking about the potential consequences,” she says. “A bad situation can bring out the worst in even the most rational people.”