{"id":9566,"date":"2011-11-11T17:32:01","date_gmt":"2011-11-11T22:32:01","guid":{"rendered":"http:\/\/blog.beliefnet.com\/watchwomanonthewall\/?p=9566"},"modified":"2011-11-11T17:32:01","modified_gmt":"2011-11-11T22:32:01","slug":"hum%e2%98%bar-or-not-cancel-your-credit-card-before-you-die","status":"publish","type":"post","link":"https:\/\/www.beliefnet.com\/columnists\/watchwomanonthewall\/2011\/11\/hum%e2%98%bar-or-not-cancel-your-credit-card-before-you-die.html","title":{"rendered":"HUM\u263aR (or not) &#8211; Cancel your credit card before you die"},"content":{"rendered":"<p align=\"center\"><img loading=\"lazy\" decoding=\"async\" style=\"vertical-align: top\" src=\"https:\/\/cdn6.fotosearch.com\/bthumb\/CSP\/CSP414\/k4148344.jpg\" alt=\"\" width=\"170\" height=\"137\" \/><\/p>\n<p align=\"center\"><strong>Cancel your credit card before you die&#8230;&#8230;&#8230;.<\/strong><strong>\u00a0<\/strong><\/p>\n<p style=\"text-align: center\">Now some people are really stupid!!!!<br \/>\nBe sure and cancel your credit cards before you die.<br \/>\nThis is so priceless, and so, so easy to see happening, customer service being what it is today.<\/p>\n<p style=\"text-align: center\" align=\"center\">A lady died this past January, and Citibank billed her for February and March for their annual service charges on her credit card, and added late fees and interest on the monthly charge. The balance had been $0.00 when she died, but now somewhere around $60.00. A family member placed a call to Citibank.\u00a0<span style=\"text-decoration: underline\"><br \/>\n<\/span><span style=\"text-decoration: underline\"><br \/>\nHere is the exchange<\/span>\u00a0:<strong><br \/>\n<\/strong><strong>Family Member:<\/strong><strong>\u00a0\u00a0<\/strong>&#8216;I am calling to tell you she died back in January.&#8217;<strong><br \/>\n<\/strong><strong>Citibank<\/strong>:\u00a0 &#8216;The account was never closed and the late fees and charges still apply.&#8217;<strong><br \/>\n<\/strong><strong>Family Member<\/strong>: &#8216;Maybe, you should turn it over to collections.&#8217;<strong><br \/>\n<\/strong><strong>Citibank<\/strong>: &#8216;Since it is two months past due, it already has been&#8217;\u00a0<strong><br \/>\n<\/strong><strong>Family Member<\/strong>: So, what will they do when they find out she is dead?&#8217;\u00a0<strong><br \/>\n<\/strong><strong>Citibank<\/strong>: &#8216;Either report her account to frauds division or report her to the credit bureau, maybe both!&#8217;\u00a0<strong><br \/>\n<\/strong><strong>Family Member<\/strong>: &#8216;Do you think God will be mad at her?&#8217;\u00a0<strong><br \/>\n<\/strong><strong>Citibank:<\/strong>\u00a0&#8216;Excuse me?&#8217;<strong><br \/>\n<\/strong><strong>Family Member<\/strong>: &#8216;Did you just get what I was telling you &#8211; the part about her being dead?&#8217;<strong><br \/>\n<\/strong><strong>Citibank<\/strong>: &#8216;Sir, you&#8217;ll have to speak to my supervisor.&#8217;<br \/>\n<span style=\"text-decoration: underline\"><br \/>\n<\/span><strong><span style=\"text-decoration: underline\"><br \/>\nSupervisor gets on the phone<\/span><\/strong><strong>:<\/strong><strong><br \/>\n<\/strong><strong>Family Member<\/strong>: &#8216;I&#8217;m calling to tell you, she died back in January with a $0 balance.&#8217;\u00a0<strong><br \/>\n<\/strong><strong>Citibank<\/strong>: &#8216;The account was never closed and late fees and charges still apply.&#8217;<\/p>\n<p align=\"center\"><strong>Family Member<\/strong>: &#8216;You mean you want to collect from her estate?&#8217;\u00a0<strong><br \/>\n<\/strong><strong>Citibank<\/strong>: (Stammer) &#8216;Are you her lawyer?&#8217;<strong><br \/>\n<\/strong><strong>Family Member<\/strong>: &#8216;No, I&#8217;m her great nephew.&#8217; (Lawyer info was given)\u00a0\u00a0<strong><br \/>\n<\/strong><strong>Citibank:<\/strong>\u00a0 &#8216;Could you fax us a certificate of death?&#8217;<strong><br \/>\n<\/strong><strong>Family Member<\/strong>: &#8216;Sure.&#8217; (Fax number was given )<br \/>\n<span style=\"text-decoration: underline\"><br \/>\n<\/span><strong><span style=\"text-decoration: underline\"><br \/>\nAfter they get the fax<\/span><\/strong><strong>:<\/strong><strong><br \/>\n<\/strong><strong>Citibank<\/strong>: &#8216;Our system just isn&#8217;t setup for death. I don&#8217;t know what more I can do to help.&#8217;\u00a0<strong><br \/>\n<\/strong><strong>Family Member<\/strong>: &#8216;Well, if you figure it out, great! If not, you could just keep billing her. She won&#8217;t care.&#8217;<strong><br \/>\n<\/strong><strong>Citibank:<\/strong>\u00a0 &#8216;Well, the late fees and charges will still apply.&#8217;<br \/>\n(What is wrong with these people?!?)<strong><br \/>\n<\/strong><strong>Family Member<\/strong>: &#8216;Would you like her new billing address?&#8217;<strong><br \/>\n<\/strong><strong>Citibank<\/strong>: &#8216;That might help..&#8217;<strong><br \/>\n<\/strong><strong>Family Member<\/strong>:\u00a0 &#8216;\u00a0Odessa\u00a0Memorial Cemetery , Highway 129, Plot Number 69.&#8217;<br \/>\nCitibank: &#8216;Sir, that&#8217;s a cemetery!&#8217;<br \/>\n<strong>Family Member<\/strong>: &#8216;And what do\u00a0<em>you<\/em>\u00a0do with dead people on\u00a0<em>your<\/em>\u00a0planet???&#8217;<br \/>\n<strong><em><br \/>\n<\/em><\/strong><strong><em>Priceless!!\u00a0<\/em><\/strong><strong><em>Have you wondered why Citi is going broke and need the feds to bail them out!!<\/em><\/strong><\/p>\n<p align=\"center\"><img loading=\"lazy\" decoding=\"async\" style=\"vertical-align: bottom\" src=\"https:\/\/cdn7.fotosearch.com\/bthumb\/CSP\/CSP006\/k0066353.jpg\" alt=\"\" width=\"170\" height=\"113\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Cancel your credit card before you die&#8230;&#8230;&#8230;.\u00a0 Now some people are really stupid!!!! Be sure and cancel your credit cards before you die. This is so priceless, and so, so easy to see happening, customer service being what it is today. A lady died this past January, and Citibank billed her for February and March&hellip;<\/p>\n","protected":false},"author":403,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[92,181],"tags":[3498,3499,3436],"class_list":["post-9566","post","type-post","status-publish","format-standard","hentry","category-banks","category-humor","tag-credit-cards","tag-dumb-banks","tag-humor-that-claims-to-be-true"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>HUM\u263aR (or not) - Cancel your credit card before you die - Watchwoman on the Wall<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.beliefnet.com\/columnists\/watchwomanonthewall\/2011\/11\/hum\u263ar-or-not-cancel-your-credit-card-before-you-die.html\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"HUM\u263aR (or not) - Cancel your credit card before you die - Watchwoman on the Wall\" \/>\n<meta property=\"og:description\" content=\"Cancel your credit card before you die&#8230;&#8230;&#8230;.\u00a0 Now some people are really stupid!!!! Be sure and cancel your credit cards before you die. This is so priceless, and so, so easy to see happening, customer service being what it is today. A lady died this past January, and Citibank billed her for February and March&hellip;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.beliefnet.com\/columnists\/watchwomanonthewall\/2011\/11\/hum\u263ar-or-not-cancel-your-credit-card-before-you-die.html\" \/>\n<meta property=\"og:site_name\" content=\"Watchwoman on the Wall\" \/>\n<meta property=\"article:published_time\" content=\"2011-11-11T22:32:01+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/cdn6.fotosearch.com\/bthumb\/CSP\/CSP414\/k4148344.jpg\" \/>\n<meta name=\"author\" content=\"Donna Calvin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"HUM\u263aR (or not) - Cancel your credit card before you die - Watchwoman on the Wall","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.beliefnet.com\/columnists\/watchwomanonthewall\/2011\/11\/hum\u263ar-or-not-cancel-your-credit-card-before-you-die.html","og_locale":"en_US","og_type":"article","og_title":"HUM\u263aR (or not) - Cancel your credit card before you die - Watchwoman on the Wall","og_description":"Cancel your credit card before you die&#8230;&#8230;&#8230;.\u00a0 Now some people are really stupid!!!! Be sure and cancel your credit cards before you die. This is so priceless, and so, so easy to see happening, customer service being what it is today. A lady died this past January, and Citibank billed her for February and March&hellip;","og_url":"https:\/\/www.beliefnet.com\/columnists\/watchwomanonthewall\/2011\/11\/hum\u263ar-or-not-cancel-your-credit-card-before-you-die.html","og_site_name":"Watchwoman on the Wall","article_published_time":"2011-11-11T22:32:01+00:00","og_image":[{"url":"http:\/\/cdn6.fotosearch.com\/bthumb\/CSP\/CSP414\/k4148344.jpg"}],"author":"Donna Calvin","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.beliefnet.com\/columnists\/watchwomanonthewall\/2011\/11\/hum%e2%98%bar-or-not-cancel-your-credit-card-before-you-die.html","url":"https:\/\/www.beliefnet.com\/columnists\/watchwomanonthewall\/2011\/11\/hum%e2%98%bar-or-not-cancel-your-credit-card-before-you-die.html","name":"HUM\u263aR (or not) - Cancel your credit card before you die - Watchwoman on the Wall","isPartOf":{"@id":"https:\/\/www.beliefnet.com\/columnists\/watchwomanonthewall\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.beliefnet.com\/columnists\/watchwomanonthewall\/2011\/11\/hum%e2%98%bar-or-not-cancel-your-credit-card-before-you-die.html#primaryimage"},"image":{"@id":"https:\/\/www.beliefnet.com\/columnists\/watchwomanonthewall\/2011\/11\/hum%e2%98%bar-or-not-cancel-your-credit-card-before-you-die.html#primaryimage"},"thumbnailUrl":"http:\/\/cdn6.fotosearch.com\/bthumb\/CSP\/CSP414\/k4148344.jpg","datePublished":"2011-11-11T22:32:01+00:00","dateModified":"2011-11-11T22:32:01+00:00","author":{"@id":"https:\/\/www.beliefnet.com\/columnists\/watchwomanonthewall\/#\/schema\/person\/1470e1ef6765f8a27f970307b0835df1"},"breadcrumb":{"@id":"https:\/\/www.beliefnet.com\/columnists\/watchwomanonthewall\/2011\/11\/hum%e2%98%bar-or-not-cancel-your-credit-card-before-you-die.html#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.beliefnet.com\/columnists\/watchwomanonthewall\/2011\/11\/hum%e2%98%bar-or-not-cancel-your-credit-card-before-you-die.html"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.beliefnet.com\/columnists\/watchwomanonthewall\/2011\/11\/hum%e2%98%bar-or-not-cancel-your-credit-card-before-you-die.html#primaryimage","url":"http:\/\/cdn6.fotosearch.com\/bthumb\/CSP\/CSP414\/k4148344.jpg","contentUrl":"http:\/\/cdn6.fotosearch.com\/bthumb\/CSP\/CSP414\/k4148344.jpg"},{"@type":"BreadcrumbList","@id":"https:\/\/www.beliefnet.com\/columnists\/watchwomanonthewall\/2011\/11\/hum%e2%98%bar-or-not-cancel-your-credit-card-before-you-die.html#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.beliefnet.com\/columnists\/watchwomanonthewall"},{"@type":"ListItem","position":2,"name":"HUM\u263aR (or not) &#8211; Cancel your credit card before you die"}]},{"@type":"WebSite","@id":"https:\/\/www.beliefnet.com\/columnists\/watchwomanonthewall\/#website","url":"https:\/\/www.beliefnet.com\/columnists\/watchwomanonthewall\/","name":"Watchwoman on the Wall","description":"Beliefnet Voices - Donna Calvin","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.beliefnet.com\/columnists\/watchwomanonthewall\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.beliefnet.com\/columnists\/watchwomanonthewall\/#\/schema\/person\/1470e1ef6765f8a27f970307b0835df1","name":"Donna Calvin","description":"In sixth grade my teacher told us that we were going to be the first generation to see the year 2000 and all things would be different. 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