Exit, Voice, and Loyalty<\/a>, the normal response of someone who is dissatisfied with a company, a product, or an organization is to simply \u201cexit.\u201d They may also choose to utilize their \u201cvoice\u201d in order to change a situation by writing a letter, making a phone call, or some other form of protest. The newest version of this ability is clearly demonstrated in the Occupy Wall Street Protests, as well as the demonstrations seen in the Arab spring. If fact, even after recently being ousted from the streets of Boston, the OWS group boldly declared, \u201cWe might have been evicted, but we shall not be moved.\u201d They will continue to project their \u201cvoice.\u201d<\/p>\nLoyalty, however, is a different issue. It will cause people to stay connected in spite of the fact that an organization is in decline or going through severe trials and tribulations. I had the opportunity to witness this first hand in the scandal that struck New Life Church in 2008. A sexual scandal of that magnitude could have easily caused people to \u201cexit\u201d in groves. But \u201cloyalty\u201d was a stronger force. Hirschman points out that, \u201cthe presence of loyalty makes exit less likely and gives more scope to voice.\u201d Because of the loyalty of the constituents to the church, New Life thrives more today than it did before the scandal under different leadership.<\/p>\n
We live in a society that does not favor loyalty. We\u2019ve become professionals at coining terms like \u201cchurch-hopper.\u201d People change jobs like they change under garments. Our culture is marked by incredibly high percentages of promiscuity and divorce in America is over 40%. This is indicative of an exit state of mind. If things aren\u2019t working out, relationships aren\u2019t meeting our needs, churches aren\u2019t performing the way we should, we exit. There are times that exit should be utilized, but constructively using our voice for positive change and being people of loyalty should be more of our standard.<\/p>\n
Hirschman highlights the importance of loyalty as a trait that should be cultivated by every organization and should be made a priority by the leaders in that organization. Although it was written forty years ago, this book provides much wisdom about an age- old concept that should be cultivated by all of us no matter our walk in life.<\/p>\n","protected":false},"excerpt":{"rendered":"
I run a non-profit organization and often wonder why people stay with us and why they leave. What causes them to be loyal? What makes them feel betrayed or unheard and quietly slip out the back door never to be seen again? How do you instill loyalty in those who are part of the same…<\/p>\n","protected":false},"author":87,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2034","post","type-post","status-publish","format-standard","hentry","category-swaziland"],"yoast_head":"\n
Tales from a Doctorate in Global Leadership Perspectives - Exit, Voice and Loyalty - Red Letters<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.beliefnet.com\/columnists\/redletters\/2011\/12\/tales-from-a-doctorate-in-global-leasdership-perspectives-exit-voice-and-loyalty.html\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tales from a Doctorate in Global Leadership Perspectives - Exit, Voice and Loyalty - Red Letters\" \/>\n<meta property=\"og:description\" content=\"I run a non-profit organization and often wonder why people stay with us and why they leave. What causes them to be loyal? What makes them feel betrayed or unheard and quietly slip out the back door never to be seen again? How do you instill loyalty in those who are part of the same…\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.beliefnet.com\/columnists\/redletters\/2011\/12\/tales-from-a-doctorate-in-global-leasdership-perspectives-exit-voice-and-loyalty.html\" \/>\n<meta property=\"og:site_name\" content=\"Red Letters\" \/>\n<meta property=\"article:published_time\" content=\"2011-12-10T22:14:34+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2011-12-11T16:12:36+00:00\" \/>\n<meta name=\"author\" content=\"Tom Davis\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Tales from a Doctorate in Global Leadership Perspectives - Exit, Voice and Loyalty - Red Letters","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.beliefnet.com\/columnists\/redletters\/2011\/12\/tales-from-a-doctorate-in-global-leasdership-perspectives-exit-voice-and-loyalty.html","og_locale":"en_US","og_type":"article","og_title":"Tales from a Doctorate in Global Leadership Perspectives - Exit, Voice and Loyalty - Red Letters","og_description":"I run a non-profit organization and often wonder why people stay with us and why they leave. What causes them to be loyal? What makes them feel betrayed or unheard and quietly slip out the back door never to be seen again? How do you instill loyalty in those who are part of the same…","og_url":"https:\/\/www.beliefnet.com\/columnists\/redletters\/2011\/12\/tales-from-a-doctorate-in-global-leasdership-perspectives-exit-voice-and-loyalty.html","og_site_name":"Red Letters","article_published_time":"2011-12-10T22:14:34+00:00","article_modified_time":"2011-12-11T16:12:36+00:00","author":"Tom Davis","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.beliefnet.com\/columnists\/redletters\/2011\/12\/tales-from-a-doctorate-in-global-leasdership-perspectives-exit-voice-and-loyalty.html","url":"https:\/\/www.beliefnet.com\/columnists\/redletters\/2011\/12\/tales-from-a-doctorate-in-global-leasdership-perspectives-exit-voice-and-loyalty.html","name":"Tales from a Doctorate in Global Leadership Perspectives - Exit, Voice and Loyalty - Red Letters","isPartOf":{"@id":"https:\/\/www.beliefnet.com\/columnists\/redletters\/#website"},"datePublished":"2011-12-10T22:14:34+00:00","dateModified":"2011-12-11T16:12:36+00:00","author":{"@id":"https:\/\/www.beliefnet.com\/columnists\/redletters\/#\/schema\/person\/c78d22af30aa2e0860a621fadf855b92"},"breadcrumb":{"@id":"https:\/\/www.beliefnet.com\/columnists\/redletters\/2011\/12\/tales-from-a-doctorate-in-global-leasdership-perspectives-exit-voice-and-loyalty.html#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.beliefnet.com\/columnists\/redletters\/2011\/12\/tales-from-a-doctorate-in-global-leasdership-perspectives-exit-voice-and-loyalty.html"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.beliefnet.com\/columnists\/redletters\/2011\/12\/tales-from-a-doctorate-in-global-leasdership-perspectives-exit-voice-and-loyalty.html#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.beliefnet.com\/columnists\/redletters"},{"@type":"ListItem","position":2,"name":"Tales from a Doctorate in Global Leadership Perspectives – Exit, Voice and Loyalty"}]},{"@type":"WebSite","@id":"https:\/\/www.beliefnet.com\/columnists\/redletters\/#website","url":"https:\/\/www.beliefnet.com\/columnists\/redletters\/","name":"Red Letters","description":"Christian, Christian Inspiration, Christian News, Christian Activism News","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.beliefnet.com\/columnists\/redletters\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.beliefnet.com\/columnists\/redletters\/#\/schema\/person\/c78d22af30aa2e0860a621fadf855b92","name":"Tom Davis","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.beliefnet.com\/columnists\/redletters\/#\/schema\/person\/image\/","url":"https:\/\/www.beliefnet.com\/columnists\/redletters\/wp-content\/wphb-cache\/gravatar\/b5c\/b5c5842c5b6dd6c51062873d0bb1dfafx96.jpg","contentUrl":"https:\/\/www.beliefnet.com\/columnists\/redletters\/wp-content\/wphb-cache\/gravatar\/b5c\/b5c5842c5b6dd6c51062873d0bb1dfafx96.jpg","caption":"Tom Davis"},"description":"Tom Davis currently serves as CEO of Children's HopeChest (www.hopechest.org), a global orphan care ministry headquartered in Colorado Springs. A tireless advocate for fatherless children, Davis has spent most of his adult life calling U.S. believers to become the hands and feet of Jesus Christ to the 143 million orphans living around the world. Through those connections, thousands of orphans now have the bright and hopeful future--one that is filled with opportunities and the love of the one true Father. Davis speaks hundreds of times each year at churches and conferences, mobilizing the church to action on behalf of the poor. He is the author of four books. His most recent novel, SCARED is a fictionalized account of his first-hand experiencing living and working with orphans in Swaziland, Africa. Davis' blog is the premier resource for the latest developments in Christian orphan ministry. Davis also currently teaches courses as adjunct professor at George Fox University in Newberg, OR. When not traveling the globe, Davis resides in the mountains of Colorado in the small community of Palmer Lake. He and his wife Emily have seven children, including two adopted daughters from Russia.","url":"https:\/\/www.beliefnet.com\/columnists\/redletters\/author\/tdavis"}]}},"_links":{"self":[{"href":"https:\/\/www.beliefnet.com\/columnists\/redletters\/wp-json\/wp\/v2\/posts\/2034","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.beliefnet.com\/columnists\/redletters\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.beliefnet.com\/columnists\/redletters\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.beliefnet.com\/columnists\/redletters\/wp-json\/wp\/v2\/users\/87"}],"replies":[{"embeddable":true,"href":"https:\/\/www.beliefnet.com\/columnists\/redletters\/wp-json\/wp\/v2\/comments?post=2034"}],"version-history":[{"count":3,"href":"https:\/\/www.beliefnet.com\/columnists\/redletters\/wp-json\/wp\/v2\/posts\/2034\/revisions"}],"predecessor-version":[{"id":2036,"href":"https:\/\/www.beliefnet.com\/columnists\/redletters\/wp-json\/wp\/v2\/posts\/2034\/revisions\/2036"}],"wp:attachment":[{"href":"https:\/\/www.beliefnet.com\/columnists\/redletters\/wp-json\/wp\/v2\/media?parent=2034"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.beliefnet.com\/columnists\/redletters\/wp-json\/wp\/v2\/categories?post=2034"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.beliefnet.com\/columnists\/redletters\/wp-json\/wp\/v2\/tags?post=2034"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}