{"version":"1.0","provider_name":"From the Masters","provider_url":"https:\/\/www.beliefnet.com\/columnists\/fromthemasters","author_name":"Nakkia Gray","author_url":"https:\/\/www.beliefnet.com\/columnists\/fromthemasters\/author\/ngray","title":"A crash course on customer service... - From the Masters","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"9PaWPEL2pr\"><a href=\"https:\/\/www.beliefnet.com\/columnists\/fromthemasters\/2011\/12\/a-crash-course-on-customer-service.html\">A crash course on customer service&#8230;<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.beliefnet.com\/columnists\/fromthemasters\/2011\/12\/a-crash-course-on-customer-service.html\/embed#?secret=9PaWPEL2pr\" width=\"600\" height=\"338\" title=\"&#8220;A crash course on customer service&#8230;&#8221; &#8212; From the Masters\" data-secret=\"9PaWPEL2pr\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/* ]]> *\/\n<\/script>\n","description":"&#8220;Customer service is not a department&#8230;it&#8217;s an attitude.&#8221; Today, we&#8217;d like to offer a 3-minute crash course on customer service! It&#8217;s a simple, but powerful explanation about making your customers feel loved. Just click here to watch. Enjoy! To learn more about Customer Love, please click here! Reprinted by permission of Simple Truths (c) 2011.&hellip;","thumbnail_url":"http:\/\/blog.beliefnet.com\/fromthemasters\/files\/2011\/12\/Customer-love-still.jpg"}