{"id":4503,"date":"2013-04-08T08:00:30","date_gmt":"2013-04-08T12:00:30","guid":{"rendered":"http:\/\/blog.beliefnet.com\/doinglifetogether\/?p=4503"},"modified":"2013-04-18T08:53:38","modified_gmt":"2013-04-18T12:53:38","slug":"and-the-worse-customer-service-retail-award-goes-to","status":"publish","type":"post","link":"https:\/\/www.beliefnet.com\/columnists\/doinglifetogether\/2013\/04\/and-the-worse-customer-service-retail-award-goes-to.html","title":{"rendered":"And the Worst Customer Service Retail Award Goes to…"},"content":{"rendered":"

\"\"<\/a><\/p>\n

I can’t comment on heavy stuff everyday, so after yesterday’s shock and awe about Yale, I need a lighter blog!<\/p>\n

If you shop and care about customer service, check out the top 9 worst retailers for customer service according to \u00a0a story in USA Today (3.16.13).<\/p>\n

Are you surprised by any of the picks?<\/p>\n

Only one was an on-line retailer.<\/p>\n

9. Walgreens<\/strong> \u00a0-they certainly are on every corner and I never can find anyone to help me at the Photo section!<\/p>\n

8. TJ Companies (T J. Maxx, Marshalls and HomeGoods)<\/strong>-pretty much a do it yourself kind of place. The people checking in at the dressing rooms never look like they want to be there!<\/p>\n

7. The Gap<\/strong> \u00a0-this one surprised me. People have always helped me! I like Gap and am satisfied!<\/p>\n

6. Supervalu –supermarkets (Save-A-Lot, Albertsons, Jewel-Osco, Shop N Save)<\/strong>–Name a grocery store that has people available to help. When you ask for help in an aisle, they usually say they don’t work for the store and are only stocking shelves.<\/p>\n

5. Sears<\/strong>–the one in my town just went out of business….hmmmmm<\/p>\n

4. CVS-Caremark<\/strong> -Are prescriptions ever ready when they say they are? And some of the in-store pharmacy counters treat you like a military drill–get in the right line, now!<\/p>\n

3. Safeway-supermarkets<\/strong>–can’t remember the last time I was in one! No comment.<\/p>\n

2. Netflix-<\/strong>-e-commerce –increased pricing didn’t sit well with the neighbors.<\/p>\n

1. Walmart<\/strong>–it’s hard for me to go there after a kid on a cart in front of me spilled a 5 gallon jug of oil on me. I kept asking him to get off my cart, his mom ignored me and didn’t say a word or offer to help me when the kid made the mess. And no one in line or at the register would help me either. So I tried to clean myself up with paper towels I found behind an unmanned register and move on. Forgiveness doesn’t mean going back.<\/p>\n

 <\/p>\n

Based on 14\/7 Wall St. review of America Consumer Satisfaction Index (ACSI); \u00a0& MSN MOney\/JZ analytics 2012 Customer Service Survey<\/p>\n","protected":false},"excerpt":{"rendered":"

I can’t comment on heavy stuff everyday, so after yesterday’s shock and awe about Yale, I need a lighter blog! If you shop and care about customer service, check out the top 9 worst retailers for customer service according to \u00a0a story in USA Today (3.16.13). Are you surprised by any of the picks? Only…<\/p>\n","protected":false},"author":419,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[925],"tags":[2150,2149,686,2151,2152],"class_list":["post-4503","post","type-post","status-publish","format-standard","hentry","category-mintle-mentions","tag-customer-satisfaction","tag-retailers","tag-shopping","tag-stores","tag-walmart"],"yoast_head":"\nAnd the Worst Customer Service Retail Award Goes to...<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.beliefnet.com\/columnists\/doinglifetogether\/2013\/04\/and-the-worse-customer-service-retail-award-goes-to.html\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"And the Worst Customer Service Retail Award Goes to...\" \/>\n<meta property=\"og:description\" content=\"I can’t comment on heavy stuff everyday, so after yesterday’s shock and awe about Yale, I need a lighter blog! 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