Open Your Eyes
Good listening isn’t just about ears, it’s about eyes. Maintain eye contact, and don’t give into the temptation to glance around. I’ll never forget meeting John Kennedy Jr. at a reception in New York, and noticing that while I spoke, his eyes never left mine, even though we were surrounded by luminaries. I felt like the most important person on Earth. Also, read the speaker’s body language; if their eyes are not meeting yours, they may feel uncomfortable or could be hiding something.