First, there was a woman asking if Pope John Paul II could baptize her son. The next caller was a man. Could he take communion from the pontiff?
"I said to them, `Listen, I'm not the head of protocol," chuckled Bishop Yohanna Golta, the elegant and garrulous head of the Coptic Catholic Church of Cairo, as he sipped late evening tea with a visitor. "I'm just a simplepriest. But this is the excitement of Catholics and Orthodox Christians about the pope's visit to Egypt."
For the government, the papal trip--which begins Thursday-- is a diplomaticcoup, since it comes ahead of a March visit to the Holy Land.
Nonetheless, the bishop's laughter is one of the lighter notes sounding these days, as the country mops up the fallout of a Christian-Muslim clash that is considered the most serious in years.
A January spat between a Coptic Christian shopkeeper and a Muslim housewife spilled into a bloody fray that killed some 20 people in the southerntown of Al Kosheh.
The conflict has highlighted two conflicting assessments of the status of Egypt's Christian minority.
Some experts cite old injustices--the absence of Christians in key government and university posts, for example--that remain unaddressed by the government of President Hosni Mubarak. These commentators say Christian-Muslim relations are at their worst point in years.
"We've never seen a strife that led to so many dead people in one episode in 100 years," said sociologist Saad Eddin Ibrahim. "The scale of violence is clearly on the increase."
But others, including Golta, argue that Christians and Muslims are working together to heal sectarian rifts. Conflicts like Al Kosheh have less to do with religion, they say, and more to do with the clannishness and long-remembered grudges that are trademarks of rural south Egypt.
What's clear is that the Al Kosheh clash has marred Egypt's carefully cultivated millennium image--one it has invested heavily into promoting to a skeptical international community--as a land of refuge and tolerance to which the Holy Family fled from Palestine almost 2,000 years ago. It also casts an embarrassing shadow over the pontiff's upcoming visit.
Significantly, the Vatican has remained silent about the incident, as it has about other sectarian clashes in Egypt in recent years. That includes the reported arrest and torture of hundreds of Christians in Al Kosheh less than two years ago--an incident that many local analysts believe was a case of police brutality routinely practiced on Egyptians of all religions.
"Al Kosheh, as you know very well, was not a religious incident," Archbishop Paul Giglio, the Vatican's papal nuncio, or ambassador, in Egypt, said firmly, referring to the latest turmoil. "It was a disagreement between two people who happened to be of different religions, which blew up and got out of hand. Now the Egyptian government has reestablished calm and tranquillity."
Tensions in Egypt surface periodically not only between Christians and Muslims, but also between the different Christian groups.
The overwhelming majority of Egyptian Christians are Copts, who make up nearly 10 percent of the nation's total population, and whose church dates back to the first century.
Copts easily dwarf other denominations--notably Greek Orthodox, Catholics and Evangelical Protestants.
Indeed, the very size of these communities are in dispute. Catholics, who date their origins in Egypt to foreign missionary efforts that began in in the 17th century, say they number about 300,000. Protestants place their figure at about 750,000.
Religious scholars believe the true populations are far less.
But these distinctions go unnoticed by some 56 million Egyptian Muslims. Many have only a sketchy idea of Christianity--and even less about the identity of the Vatican's Polish pope.
"I've heard his name before, but I didn't know who he was exactly," said Ahmed Abdel Rahman, 46, reacting to news of the papal visit as he leaned against a battered car in Cairo. "I haven't heard about his visit, but of course we welcome him in Egypt."
"He's like Pope Shenouda, right?" asked Abdel Rahman's nephew Romda, referring to the head of Egypt's Coptic church. "Only he's the pope for the world."