Advertisement

Good Days…Bad Days With Maureen Pratt

Good Days…Bad Days With Maureen Pratt

Say What?

A kind mouth multiplies friends,

and gracious lips prompt friendly greetings.

Sirach 6:5

Image courtesy of Arvind Balarman/FreeDigitalPhotos.net

Image courtesy of Arvind Balarman/FreeDigitalPhotos.net

Some days, nothing seems to go right. More symptoms. More pain. Insurance snags. Money troubles. The roof leaks. The dog runs away.  No one answers your calls.

Advertisement

Yup, some days, there’s nothing good to be said. Or, is there?

I’ve battled, cajoled, and otherwise dealt with myriad problems since even before my diagnosis of lupus more than 14 years ago, and the one thing I’ve learned is that no one feels better getting angry at the person on the other end of the line. I don’t feel better, and certainly the person receiving the angry words doesn’t feel better.

But the reverse is an even more potent lesson: Staying calm and kind can move the proverbial mountain.

By this, I don’t mean accepting the unacceptable. But, when it comes to unsnarling a tangle of the inevitable administrative problems that arise along with life in general, the patient but persistent style tends to yield better results than the bombastic and verbally abusive one.

Advertisement

But, how to remain calm and show Christ’s love if we’re hurting deeply and the problem is great?

Prayer. Deep breathing. More prayer. Humility. Remembering the Golden Rule of “doing unto others.” And a large helping of, “Maybe I should put this off until I’m in a better mood.”

Other things that help me remember that I’m not dealing with a company on the phone, but rather with an individual, a brother or sister in Christ, is to make sure I know the name of the person to whom I’m speaking, even to the point of knowing how to spell it. I ask how they are doing. I might mention the weather and empathize if it is not good where the person is. I try – it’s hard, but I try – to understand the extent to which the first person I speak with can help me, and ask to speak with a manager if I think that I’m just spinning my wheels.

Advertisement

And, I pray, breathe, pray, and try to remain as calm as possible.

The reading from Sirach reminds us of the benefit of speaking kindly: The person at the other end of the line might not become a fast friend, but he or she might indeed be able to move that mountain!

Blessings for the day,

Maureen

Advertisement
Comments Post the First Comment »
post a comment

Comments are closed.



Previous Posts

Chronic Illness: How We Give
When you have a chronic illness, and associated expenses and unexpected health upsets, it can be hard to figure out how to give to those who are less fortunate (and, yes, although it might be hard to imagine, there are many people who are less ...

posted 5:20:22pm Feb. 06, 2016 | read full post »

Chronic Illness: Prayer that Travels
I am about to leave for a long and no doubt fatiguing test. I didn't expect to have to fit this into my week, but, well, as you know, with chronic illness "thing happen." I'll take all the necessary paperwork and cards, a cap for my head when I ...

posted 5:13:21pm Feb. 04, 2016 | read full post »

Chronic Illness: All the Bluster
We had a mighty wind storm over the weekend. The palm trees outside my window were bent all the way to 10 o'clock, and at ...

posted 5:12:03pm Feb. 03, 2016 | read full post »

Chronic Illness: Is the Grass Greener on Another Side?
During the Christmas holiday, I happened to meet a fellow traveler who was returning from a brief trip. He explained that he had a young family and hd been thinking for quite some time about moving out of state, to another place where he felt he ...

posted 10:07:53pm Jan. 22, 2016 | read full post »

The Importance of an Illness Mentor
When we work, a mentor can be a valuable ally as well as someone who steers us when we might be heading in the wrong direction. A spiritual mentor (or spiritual director) can be a wealth of wisdom and guidance, especially when life gets murky. ...

posted 9:55:37pm Jan. 20, 2016 | read full post »

Advertisement


Report as Inappropriate

You are reporting this content because it violates the Terms of Service.

All reported content is logged for investigation.