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From Stress is a Choice by David Zerfoss.  A professor stood before his philosophy class and had some items in front of him. When the class began, wordlessly he picked up a very large and empty pickle jar and proceeded […]

The following is an excerpt from The How of Wow! by John Murphy. The truth is world class service organizations know and apply certain practices that most companies do not. This is what differentiates them from the pack. This is […]

From Eat That Frog! by Brian Tracy “Procrastination is attitude’s natural assassin. There is nothing so fatiguing as an uncompleted task.” William James, one of the founders of modern psychology, spoke those words. And how true they are! A few […]

An excerpt from Sales Motivation by Todd Duncan  Success is a daily decision! Show me a successful person and I will show you someone who chooses the course of success over and over in their life. I will show you […]

An excerpt from You Can’t Send a Duck to Eagle School by Mac Anderson Not long ago, a friend sent me the story of “Old Warwick.” It brought a smile to my face, and I think it shares a wonderful […]

An excerpt from Customer Love by Mac Anderson. The following story was told by my friend Phillip Van Hooser, in his book titled: Willie’s Way. I really like it and hope you will too. The conversation was pleasant. Earlier in […]

An excerpt from The Push by David McNally and Mac Anderson In his commencement speech at Stanford University in 2005, Steve Jobs, one of the co-founders of Apple Computer and founder of Pixar Studios, shared how getting fired from the […]

An excerpt from The Simple Truths of Selling by Todd Duncan It’s usually the first thing to come up. “How much will it cost me?” asks the customer. We then dodge the question to avoid running them off before we […]

An excerpt from 212° Leadership, by Mac Anderson Leaders lead by example, whether they intend to or not. What example did you set today? When you lead by example, you engage your people to follow your vision…not by words, but […]

An excerpt from Goals by Gary Ryan Blair. Success is the intentional, pre-meditated use of choice and decision. Unless you choose—with certainty—what it is you want, you accept table scraps by default! The world is plump with opportunity. With boldness […]