Doing Life Together

Doing Life Together


And the Worst Customer Service Retail Award Goes to…

posted by Linda Mintle

I can’t comment on heavy stuff everyday, so after yesterday’s shock and awe about Yale, I need a lighter blog!

If you shop and care about customer service, check out the top 9 worst retailers for customer service according to  a story in USA Today (3.16.13).

Are you surprised by any of the picks?

Only one was an on-line retailer.

9. Walgreens  -they certainly are on every corner and I never can find anyone to help me at the Photo section!

8. TJ Companies (T J. Maxx, Marshalls and HomeGoods)-pretty much a do it yourself kind of place. The people checking in at the dressing rooms never look like they want to be there!

7. The Gap  -this one surprised me. People have always helped me! I like Gap and am satisfied!

6. Supervalu –supermarkets (Save-A-Lot, Albertsons, Jewel-Osco, Shop N Save)–Name a grocery store that has people available to help. When you ask for help in an aisle, they usually say they don’t work for the store and are only stocking shelves.

5. Sears–the one in my town just went out of business….hmmmmm

4. CVS-Caremark -Are prescriptions ever ready when they say they are? And some of the in-store pharmacy counters treat you like a military drill–get in the right line, now!

3. Safeway-supermarkets–can’t remember the last time I was in one! No comment.

2. Netflix--e-commerce –increased pricing didn’t sit well with the neighbors.

1. Walmart–it’s hard for me to go there after a kid on a cart in front of me spilled a 5 gallon jug of oil on me. I kept asking him to get off my cart, his mom ignored me and didn’t say a word or offer to help me when the kid made the mess. And no one in line or at the register would help me either. So I tried to clean myself up with paper towels I found behind an unmanned register and move on. Forgiveness doesn’t mean going back.

 

Based on 14/7 Wall St. review of America Consumer Satisfaction Index (ACSI);  & MSN MOney/JZ analytics 2012 Customer Service Survey



  • http://AddaURLtothiscomment Your Name

    just as Edith said I can’t believe that anybody able to make $6400 in four weeks on the computer. did you read this website Snap11.comCHECK IT OUT!!

Previous Posts

Fatal Attraction: What You Found Attractive May Now Bother You
When John dated Katie, he was attracted to how book smart she was and how much she loved to learn new things. He is the first to tell you, he's not cut out for academics and loves to play instead of learn. As someone who needed to play more, Katie was attracted to John's outgoing and fun personality

posted 6:00:02am Sep. 30, 2014 | read full post »

Would You Rather Be Shocked Than Bored?
I can remember so many times when my kids would say to me, "I'm bored!" And they didn't like my response, "That's a good thing. Maybe you can listen to your thoughts or think creatively." Truth is, most of us don't like to be bored. At least not in this wired age. Our typical boredom trainers are

posted 6:00:54am Sep. 29, 2014 | read full post »

Kardashian Catwalk Controversy: A Little Sibling Rivalry?
Think drama! NO, think mindless drama. Now who comes to mind? The Kardashians of course. If there is a way to keep their names in the news, they find it. And so it goes with the latest "controversy." Apparently, 18- year- old Kendall Jenner banned sister Kim Kardashian from attending her fashi

posted 7:55:46am Sep. 26, 2014 | read full post »

Lifestyle Changes Now May Prevent Alzheimer's Later
I remember when my grandmother began to have memory loss in her early 80s. It was hard to watch because she knew she was losing it. Eventually, Alzheimer's took its hold on her mind and she ended up in a nursing home not knowing who we were. If you, like me, have a family member who suffers with

posted 6:00:32am Sep. 24, 2014 | read full post »

What is Bipolar Depression?
When academy award winning actress, Catherine Zeta-Jones announced that she suffered from Bipolar II Disorder and checked into a mental health facility for a brief stay in 2011, it made celebrity news. People wondered. What is Bipolar Disorder and how does that differ from depression? The Nat

posted 6:00:15am Sep. 22, 2014 | read full post »




Report as Inappropriate

You are reporting this content because it violates the Terms of Service.

All reported content is logged for investigation.