Doing Life Together

Doing Life Together


And the Worst Customer Service Retail Award Goes to…

posted by Linda Mintle

I can’t comment on heavy stuff everyday, so after yesterday’s shock and awe about Yale, I need a lighter blog!

If you shop and care about customer service, check out the top 9 worst retailers for customer service according to  a story in USA Today (3.16.13).

Are you surprised by any of the picks?

Only one was an on-line retailer.

9. Walgreens  -they certainly are on every corner and I never can find anyone to help me at the Photo section!

8. TJ Companies (T J. Maxx, Marshalls and HomeGoods)-pretty much a do it yourself kind of place. The people checking in at the dressing rooms never look like they want to be there!

7. The Gap  -this one surprised me. People have always helped me! I like Gap and am satisfied!

6. Supervalu –supermarkets (Save-A-Lot, Albertsons, Jewel-Osco, Shop N Save)–Name a grocery store that has people available to help. When you ask for help in an aisle, they usually say they don’t work for the store and are only stocking shelves.

5. Sears–the one in my town just went out of business….hmmmmm

4. CVS-Caremark -Are prescriptions ever ready when they say they are? And some of the in-store pharmacy counters treat you like a military drill–get in the right line, now!

3. Safeway-supermarkets–can’t remember the last time I was in one! No comment.

2. Netflix--e-commerce –increased pricing didn’t sit well with the neighbors.

1. Walmart–it’s hard for me to go there after a kid on a cart in front of me spilled a 5 gallon jug of oil on me. I kept asking him to get off my cart, his mom ignored me and didn’t say a word or offer to help me when the kid made the mess. And no one in line or at the register would help me either. So I tried to clean myself up with paper towels I found behind an unmanned register and move on. Forgiveness doesn’t mean going back.

 

Based on 14/7 Wall St. review of America Consumer Satisfaction Index (ACSI);  & MSN MOney/JZ analytics 2012 Customer Service Survey



  • http://AddaURLtothiscomment Your Name

    just as Edith said I can’t believe that anybody able to make $6400 in four weeks on the computer. did you read this website Snap11.comCHECK IT OUT!!

Previous Posts

8 Tips for a Better Night's Sleep
Are you irritable? Difficult to live with because you are constantly tired? Time to look at your sleep habits and do something about them. If you are tossing and turning consider these 8 tips: Women take an average of nine minutes to fall asleep at night compared to 23 minutes for men. IF yo

posted 6:00:15am Nov. 19, 2014 | read full post »

Do You Help Your Teen Too Much? Answer These 5 Questions
Julie was handed her biology test in class. While she studied for the test, the material was difficult. When she saw the red C at the top of the exam, she began to cry. Racked with anxiety, she couldn't believe she barely passed the test. The stress overwhelmed her. One has to wonder why? This is

posted 6:00:30am Nov. 18, 2014 | read full post »

Eating Well: Rules for the Road
I've been commuting between a small town and a large city. The almost four hour rural commute usually requires a meal stop. Here is where the challenge comes. The only food stops on the rural route are fast food restaurants. The temptation is to grab something fast and keep moving-greasy fries, h

posted 6:00:32am Nov. 14, 2014 | read full post »

If You Want a Child Who Sticks To It, Look at Dad!
If you want a persistent child, dads are key. Persistent is a trait most parents want to see developed in their children. When the assignment is difficult, we want  our kids to persist in their studies and do well. When the team is losing, we want a child who stays in the fight until time runs o

posted 6:00:32am Nov. 12, 2014 | read full post »

Thanks to All Our Veterans
To all our veterans, To my dad, 93 years-old, a veteran of WWII, the greatest generation, love and prayers. Thank you for joining the fight at a young age and defeating the enemy! To my brother, Captain Gary Marquardt who lost his life during the Viet Nam conflict, you are missed every day!

posted 6:00:14am Nov. 11, 2014 | read full post »




Report as Inappropriate

You are reporting this content because it violates the Terms of Service.

All reported content is logged for investigation.